Frequently Asked Questions

Maybe you’ve got some questions when you see an ice cream this intense. It’s okay–we don’t blame you and we’re happy to answer!
WHAT IS YOUR “OVERRUN”?

"Overrun" is whenever air is injected to ice cream to fluff it up. We do not inject any air or add overrun in our process (so we are zero overrun) which is crucial to our unique full-strength ice cream with a taffy-like texture. Yes, we are very rich, dense, creamy, and a spoon-bending ice cream, but if we were just like any other ice cream on the shelf then what would be the point?
WHERE CAN I BUY YOUR ICE CREAM?

On our website under the Where To Buy page you will find our store locator. You can sort by location or specific flavor as well.

While our store locator is pretty accurate and gets updated regularly, if you are eying a particular store near your location that carries our ice cream, we recommend calling them first.

Regarding shipping ice cream directly to you, please see the next question :)
DO YOU SHIP YOUR ICE CREAM DIRECT TO CUSTOMERS?

Yes! We now offer shipping our ice cream direct to customers. We have a limit of 6 pints per order, so simply go to our Products page, fill up your cart with 6 of your favorite flavors, and checkout. We'll take it from there!
DO YOU HAVE ANY GLUTEN-FREE FLAVORS?

You are in luck - almost every flavor we have is gluten-free. The only flavor of ours that is not gluten-free is our Cookies & Cream at this time–otherwise you are good to go!
DO YOU HAVE ANY DAIRY-FREE FLAVORS?

We have devoted our craft to making the best full-strength ice cream around. If you are looking for dairy-free options you will have to look elsewhere.
WHAT DOES IT MEAN TO BE “SQF-CERTIFIED”?

Safe Quality Food (SQF) certification stands out as a unique program recognized by the Global Food Safety Initiative (GFSI). It is the only certification with a food quality component integrated into its robust food safety platform.

This means we prioritize food safety as highly as we prioritize food quality at our plant and we adhere to higher quality standards than other plants that are not SQF certified.

Despite the early stage of our business, we have already invested into SQF certification to ensure the highest level of quality and safety for our customers.
WHAT DOES “NO INJECTED AIR” MEAN?

We believe air has no place in ice cream, and this is what lends to our density and taffy-like texture. Most brands fluff up their ice cream with 20-50% air, meaning you get less ice cream in every container.

Fun Fact: if you see a "frozen dessert" in the grocery store, that means that they injected OVER 50% air into their "ice cream" and have lost their privileges to call it ice cream.
DOES YOUR PRODUCT CONTAIN ALLERGENS? (MILK, DAIRY, PEANUTS, ETC.)

All Crooked Spoon Ice Cream products contain milk and egg allergens.

Here's a quick guide to other specific allergens and which flavors have them:

  • Tree Nuts - Fudge Brownie, Butter Pecan and Rocky Road
  • Wheat & Soy - Cookies & Cream
  • May Contain Soy - Rocky Road and Gingerbread
  • Peanuts - Chocolate Peanut Butter

Crooked Spoon Ice Cream has shared equipment between these allergens, but we utilize sanitation and segregated storage practices to ensure there is not cross-contamination of allergens from one product to another. This is an essential part of our SQF-certification and Gluten-Free Certification.